A / PROFILE
Business identity
Name, registered name, category, description, tagline, website, email, phone, WhatsApp, country, city, address and hours.
PRODUCT / 01
NOT A CHATBOT.
A BUSINESS
KNOWLEDGE LAYER.
The product is built around a simple premise: the business already knows most answers. TORI's job is to identify the question, identify what the question refers to, retrieve the right facts, and show whether the answer is sufficiently grounded.
B / CATALOG
Many products
Each product gets a name, price, currency, aliases, purpose, contents, stock, delivery, link, refund detail and more.
C / SERVICES
Many services
Services can have their own aliases, scope, starting price, availability, link, delivery expectations and rules.
D / FACTS
Custom knowledge
Anything that does not fit the standard fields can become a custom fact with its own question aliases.
THE CUSTOMER MESSAGE
“what ur 300 digital products vault for”
TORI should not look for the single word “vault” and guess. It sees the product entity plus a purpose question, resolves the configured product, and selects that product's description instead of its price.
NORMALIZE
what your 300 digital products vault for
ENTITY
product → configured alias match
INTENT
PRODUCT PURPOSE
FACT
product.description
what your 300 digital products vault for
ENTITY
product → configured alias match
INTENT
PRODUCT PURPOSE
FACT
product.description
COMPOSE
The 300 digital products vault is
[configured purpose / contents].
NO PRICE REQUIRED.
NO RANDOM TEMPLATE SWAP.
NO INVENTED FACT.
The 300 digital products vault is
[configured purpose / contents].
NO PRICE REQUIRED.
NO RANDOM TEMPLATE SWAP.
NO INVENTED FACT.